CONSUMER SUPPORT PREPAID TOP-UPS
 

Top-up your prepaid number online


As Yettel prepaid customer you can top-up your credit in many ways.

Check out below all the ways to recharge your prepaid balance, including detailed instructions for online top-ups.

 

Online top-up

Top-up you prepaid number online on our website. Aside from standard top-up you can also recharge your prepaid internet card

Top-up online
 

Yettel app

You can also top-up your credit via Yettel app. Open the app and in the section "Other services" ("Ostale usluge") choose online top-up (onlajn dopuna). Type the amount you wish to top-up and follow further instructions.

Open the app
 
 
 

Send top-up to someone else


You can also send a top-up to a loved one from another number, postpaid or prpepaid. Choose the amount you want to transfer and pay it with your next bill (in case you're a postpaid customer) or right away from your current prepaid ballance (if you're sending a top-up from a prepaid card).

 

Send via app

Visit Yettel app and in the section "Other services" ("Ostale usluge") choose the option for sending a top-up ("Pošalji dopunu"). Type the phone number to which you want to send the top-up and the amount.

Open the app
 

Send via SMS

You can send a top-up even via SMS. If you're sending from a prepaid number type: "DBT PhoneNumber Amount" (example: DBT 0631234567 200). If you're sending from a postpaid number type: "KRE PhoneNumber Amount" (example: KRE 0631234567 200). Send the SMS to 9860.

 

Additional info

 
  • Those who use prepaid and "Prenesi i Dopuni"package can only send one transaction per day in the amount of 200 RSD. Nummber which reveives the top-up will be able to top-up another number only after recharging credit via standardn top-up.
  • Nummber which reveives the top-up can not use the credit fro ongoing campaigns or pomotions, nor will the date of card expiration be prolonged.
  • Amount that a postpaid customer can sand on a monthly basis can not exceed the average amount of postpaid bills in previous 6 months.
 
 
 

More ways to top-up a prepaid number


 

Paper vaucher

Vaucher for prepaid top-ups range in values of 200, 300, 500 i 1.000 dinars and can be bought in all better supplied Yettel stores. Instructions are printen on every vaucher.

Yettel stores
 

Retail locations

Visit any Yettel retail location (Yettel store, local drugstore etc.) and top-up your number in any amount from 200 to 5000 dinars. Shortly after finishing transactions you will receive SMS confirmation.

Yettel stores
 

ATMs and counters

If you're a customer of Yettel Banka or Commercial bank you can top-up via ATM of your bank. Also, you can recharge a prepaid number even on counters od the Post office or the Commercial bank.

 
 
 

*Yettel prepaid top-up is valid for 60 days, with additional 330 days for a new top-up (before the number becomes deativated).