Your number, now in the Yettel network!


Whether you are a postpaid or prepaid user, with a quick and simple procedure of transferring your number to the Yettel network, you can choose whichever service you want.

 
 

You want to transfer your number to Yettel, we want it even more and we are here to make the process easier for you. Transferring your number to the Yettel network can be completed in a few simple and quick steps. If you are a postpaid user, find the nearest Yettel store and all you have to do is submit a number transfer request with your ID card. If you are a prepaid user, when submitting a request, it is enough to have a valid personal document if your number is registered, and if your number is not registered, you must have a SIM card and a PUK1 number.

 

1

Apply online or at a Yettel store


Enter your data online or with the help of colleagues from our store, and then you will receive a new Yettel SIM card that will be activated with your number after transferring the number.
 

2

Wait for the new one

The SIM card activates


Within two to three working days, we will send you an SMS notification about whether your request has been accepted and the date when your Yettel SIM card will become active. Until then, you can use your card in the usual way. In case of rejection of the transfer request, the user can check the reason for the rejection with the current operator.

 

3

Enjoy everything

advantages of the Yettel network


BBy activating the new card, the old one stops working and you can simply continue communication from your number, in the new network! If you decide to buy a phone, we will send it to your address together with the contract annex.
 
 

By switching to the Yettel network, choose the offer that suits you, whether you want to pay via top-up or monthly subscription. For more details and information, visit the following pages that we have set aside for you.

 
 

Postpaid offer

With Yettel packages you don't have to worry about the internet, and unlimited calls and messages to all networks in the country are waiting for you.



 

Prepaid offer


Buy the Yettel Prepaid Plus package at the price of 700 RSD and get 10,500 RSD credit and 15 GB of internet.



 
 
 

Note

  • Number transfer is possible after at least 2 months spent in the old network. If you are under 18 years of age, your parent or guardian can submit a request to transfer the number.
  • The number porting service is a legal obligation of all mobile operators. The Regulatory Agency for Electronic Communications and Postal Services prescribes the application process and Yettel has no influence on the approval and transfer deadlines.
  • No compensation is provided for the remaining amount of prepaid credit and unused traffic in the previous network.
  • Additional services that were activated with the previous operator cannot be transferred.
  • All traffic that was carried out from the old card, until the moment of activation of the new one, is paid to the previous operator.
  • The user is obliged to settle all payment obligations for the services he used up to the moment of transferring the number from one network to another. Otherwise, the company Yettel is obliged to start the suspension of the number for thirty days, as well as the disconnection, if the obligations are not settled within the specified period.
  • The operator providing the number can refuse to transfer to our network if there are unpaid dues with the current operator, including dues due to the termination of the contract.